What customers say
In their words, and the store's.
Five of the reviews Google shows, unedited, a one-star among them, with the store's replies beside them. The reply to the one-star is signed by Herbert.
★★★★★
Jackson and crew have created a great store that caters to almost every need of the big box stores that are 45 minutes away. From chainsaw blades to nuts and bolts to that funky plumbing fixture that you need right now to finish the job you started under the kitchen sink. (And where were those UHaul trucks I needed 6 years ago?? (Waynesboro was the answer). On top of the hardware shopping experience, they built us a beautiful farmhouse table for our breakfast nook that neighbors and weekend guests fawn over.
Thank you, Houston! We're thrilled to hear that you found everything you needed at Wintergreen Hardware & Garden Center, from chainsaw blades to those unique plumbing fixtures. It's wonderful to know that the farmhouse table we built for …
Shown as far as it could be captured; the full reply is on Google.
★★★★★
Phenomenal shop, they have what I need almost all the time... even weird requests get covered and they are a wealth of information. This is different than the home depot experience, they can help you find the right part quick and save you so much time and extra trips by getting you the right thing the first time!
★★★★★
Great place to pick up odds and ends, plants, tools, paint, soil, mulch, chainsaws, building materials, or a cold drink. Just don't take the owners lunch, which you find in the cooler sometimes, hahahaha! If your from the area or just passing through, stop in and check them out and say hi to Herbert the hound. The friendly folk there will help ya find what ya need for your next project or job.
★★★★★
It's been 2 years since this store has changed ownership, and it's has greatly improved! THERE is a lumber yard coming soon here witch will greatly increase the convenience of this store! Great competitive pricing, and not to mention the consumer service is superb!
★☆☆☆☆
Prices way to high and an terrible attitude from owner!!!
" im running a business" quote from him. What he should have said im ripping people off on prices. Coat hooks shelf hanger $2.99 on tag get to counter tries to charge $7.99 each. This is why this country is going to crap!!!! Everyone wants to rip the consumer off. Not this one.
Were sorry you had a bad experience, generally prices are correct and tagged accurately, comparable with any other hardware retailer. Sometimes things get placed on the wrong hook which can lead to confusion like this. The 2 pack of hooks was actually 8.99 on ace.com. Additionally, when you mentioned our PVC prices being higher than Lowes, comparing schedule 20 to schedule 40 is apples to oranges. 2 different products for 2 different applications. We strive to provide excellent customer service and honest pricing! I understand the cost of goods and services is high right now which is another reason we aim to keep prices accurate. Were fortunate to live in such a beautiful area and were proud to be a part of such a great community! Please give us the opportunity to help you out on a future project. Thanks, -Herbert
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